Vancouver
- Address
- 2825 Grandview Hwy
Vancouver, BC V5M 2E1 - Hours
- Tue – Sat: 10:00am – 6:00pm
Sun – Mon: Closed - Phone
- 1-866-245-8749 ext. 803
Authorized service centres
Bring it in. We'll sort it out.
Warranty claims, tune-ups and repairs for any bike you bought from us are handled in person at 6 authorized service centres across Western Canada.
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British Columbia -
British Columbia Victoria
- Address
- 2101 Government St
Victoria, BC V8T 4P2 - Hours
- Tue – Sat: 10:00am – 6:00pm
Sun – Mon: Closed - Phone
- 1-236-239-5959
-
British Columbia Kelowna
- Address
- 107 - 2714 Highway 97N
Kelowna, BC V1X 4J7 - Hours
- Tue – Sat: 10:00am – 6:00pm
Sun – Mon: Closed - Phone
- 1-866-245-8749 ext. 806
-
Alberta Edmonton
- Address
- 10135 97 St NW
Edmonton, AB T5J 0L2 - Hours
- Tue – Sat: 10:00am – 5:00pm
Sun – Mon: Closed - Phone
- 1-866-245-8749 ext. 807
-
Alberta Calgary
- Address
- 10816 Macleod Trail SE, Unit 464
Calgary, AB T2J 0P8 - Hours
- Tue – Sat: 10:00am – 5:30pm
Sun – Mon: Closed - Phone
- 1-587-332-4949
-
Saskatchewan Saskatoon
- Address
- 123 Auditorium Ave
Saskatoon, SK S7M 5S8 - Hours
- Tue – Sat: 10:00am – 5:30pm
Sun – Mon: Closed - Phone
- 1-866-245-8749 ext. 801
What to bring
- Your order numberIt's in your confirmation email
- The bike's serial numberOn the frame, under the bottom bracket
- Your battery and charger
- A short note of what's wrong and when it started
What they do here
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Warranty work
Covered under your bike's warranty at no charge. Bring your order number.
-
Tune-ups and repairs
Brakes, gears, tires, wheels, electrical diagnostics.
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Parts
Replacement parts for the bikes we sell, ordered and fitted in-store.
Before you go
Service centres don't sell bikes or handle orders and returns. For anything about an order, contact us at our contact page.
Not sure which centre?
Pick the closest one. Every centre services every bike we sell.